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If you are using a screen reader and are having problems using this website, please call (888) 226-0076 for assistance. Please note, this number is for accessibility issues and is not a ticketing hotline.

PASS & ORDER INFO

JUMP TO:

Pass Info Order Info Payment Plan Getting Your Order Merch Shipping Will Call / Box Office

PASS INFO

  • Wristband registration is required via mobile app.
  • Wristbands are non-transferable once applied.
  • Wristbands are void if tampered with or removed.
  • Wristbands are valid for both Saturday & Sunday.
  • Wristbands are good for one person only and may not be shared.

ORDER INFO

  • There is a (4) four carnival pass limit per household.
  • All sales are final. No refunds, exchanges or cancellations.
  • By purchasing passes, you agree to all Terms of Sale, Terms of Use and Wristband Terms of Use.
  • Our ticketing platform is powered by AXS. Create an AXS Camp Flog Gnaw FanAccount or update your current AXS information here.
  • Please visit our Accessibility / ADA page for Accessibility information.
  • There are minimum browser requirements for placing an order online. Make sure you have the most updated browser version.
  • Do not buy passes from a 3rd party/scalper. We won’t service, authenticate or support passes purchased from a 3rd party/scalper. We do not assist in any 3rd party transactions. Receipts/Order Confirmations can be faked/forged. Don’t be fooled.
  • With every Carnival pass, a $1 Sustainability Fee is included to help support the sustainability goals and initiatives of this event.

PAYMENT PLANS

50/50 PAYMENT PLAN

For a limited time only, pay half of your order at time of purchase + the other half later.
2nd Payment due 7/15/24.
50/50 plan option available through 6/28/24

PAYMENT PLAN DETAILS

  • Payment Plans are available for all orders over $100 while supplies last.
  • Only $4 fee per installment for payment plan.
  • You may pay in full if you do not want to use the payment plan.
  • You must select the payment plan during the checkout process. If you miss this, you'll be charged in full. There will be no account adjustments.
  • Exact payment amounts may vary by a few cents due to rounding, but the total due will not exceed order total.
  • Automated payments may take up to 72 hours to process.
  • No refunds, cancellations or exchanges.
  • Your order will not be eligible for the Waitlist until it has been paid in full.

MISSED PAYMENTS

  • If your payment is declined, you will have a 10-day grace period to pay. If payment is not received by the 10th day after your initial due date, your order may be canceled at any time.
  • Defaulting on payments will result in cancellation of your order and a $49.99 per ticket restocking fee. No exceptions. It is your responsibility to manage your payment plan and to check your credit card and bank statements for charges.

FLEXIBLE PAYMENT OPTIONS

Need a little more time to pay for your passes? Choose Klarna at checkout to explore payment schedules & pay for your order over time.

KLARNA PAYMENT PLAN

  • Easy autopay payment schedules to choose from
  • Split your purchase into installments and pay over time
  • Available now

WHAT IS KLARNA?

Klarna provides flexible online payment options for ticket purchasers through Klarna Financing. Payment plans allow you to purchase your ticket now, and pay for it over time. Learn more at Klarna.com.

If you meet the requirements below and your cart’s eligible, you can select Klarna at checkout. To sign up, you’ll need :

  • A U.S.-issued debit or credit card,
  • To be 18 years of age or over,
  • A SMS-capable phone number and
  • A U.S. residential address.

You can opt to pay with Klarna by following these steps :

  • Add item(s) to your cart and head to the checkout. Only the total purchase amounts that qualify will be offered the option to pay using Klarna.
  • View and select your preferred Klarna payment option.
  • Select Klarna at the checkout to pay for your purchase.
  • View and select your preferred Klarna payment option.
  • Once you've finished your selections through Klarna be sure to go back to the AXS tab to complete your purchase.
  • You can manage your orders and payments in the Klarna app.
  • For help with Klarna, visit here.

GETTING YOUR ORDER

  • Make sure to input a valid shipping address at time of purchase.
  • Wristband shipping will begin in early to mid October and may take a few weeks to complete. Please be patient.
  • Delivery Fee (shipping/will call) added to each Advance sale order:
    • $15 domestic
    • + $10 additional for International
  • Delivery fees (shipping or will call) will not be refunded for any reason.
  • International customers will have the option to choose Will Call at time of purchase.
  • Orders placed separately are shipped separately.
  • Last date to update your wristband shipping address is 10/4/24.
  • Last dates for orders to be placed and still shipped out are: 10/25/24 for International and 11/01/24 for domestic.
  • Wristbands (non-merch items) will ship via UPS Mail Innovations.
  • Advance Sale Gift ships within your wristband order.
  • Merchandise will not be available for will call pick up so please provide a valid and properly formatted shipping address during checkout.
  • Orders will not be re-shipped or shipped twice under any circumstances. No exceptions.
  • Orders that are unable to be delivered or shipped due to any circumstances whatsoever (lost, stolen, errors, forgot something, dog scared the postman, alien abduction, stuck in limbo, not shipped, returned to sender, etc.) will be required to be picked up at will call by the original purchaser. Additional fees may apply.
  • A tracking number will be emailed to you when your order is packed. Please also check your spam folder. Camp Flog Gnaw is not responsible for failed/blocked/misdelivered/bounced email delivery.
  • If you have not received your order by 11/11/24 please reach out to AXS order support to have your order set for will call.
  • Packaging is not considered part of the order and condition of packaging is not guaranteed.
  • Parking passes are AXS Mobile ID digital passes that will be sent approximately 2 weeks before the event and are scanned from your phone from the Camp Flog Gnaw or AXS mobile App.

MERCH SHIPPING INFO

  • VIP and Super VIP merch will be shipped to purchasers separately from your admission order.
  • Merchandise will begin shipping in early November. Converse shoes included in the SVIP merch package will ship separately from everything else starting in January 2025, or sooner, stay tuned for info.
  • A tracking email will be sent when your order is packed.
  • Merch will not be available for pick-up at the festival.
  • Last date to update your VIP and Super VIP merch shipping address is 10/4/2024.
  • For VIP/SuperVIP merch support and inquiries, please contact TBD. Please check back.

ORDER HELP / QUESTIONS

Once you’ve purchased your passes, you can manage your order via FanAccount. To access FanAccount, login HERE.


Here, you can do things like :

  • View order details
  • Update your shipping address (until the deadline)
  • View special offers and upgrades

For help with your order/account, please contact AXS order support :

WILL CALL / BOX OFFICE

Check back closer to Festival dates for details.

  • Original purchaser must present valid photo ID, order confirmation and credit card used for purchase to pick up the order.
  • No alternate name pickups are allowed. No name changes. No exceptions.